Welcome Groupon Clients!
Thank you for taking the time to explore the value of our upscale cleaning services. You’ll be glad you did!
The Groupon promotion you have purchased is a discounted 1st month promotional rate for a 6-month Excelencia Cleaning CLUB membership, and will lock in your promotional savings rate for each recurring cleaning moving forward as long as you remain an active CLUB member, even after the 6th month!
Scheduling and redeeming your Groupon promotion is simple and easy. Groupon promotions must be redeemed online only. If you have questions not addressed on our web site, or if you have any trouble scheduling online, you’re welcome to contact us. However, due to the nature of this promotion and the volume of interest, you must ultimately redeem and schedule online.
Follow these steps to redeem your special promotion…
- Click the “Redeem Groupon” button below
- Select the Groupon service you purchased
- Schedule your appointment on the real-time calendar
- Enter your GROUPON CODE in the “Promo Code” field when completing the appointment form
NOTES:
- No payment is due when redeeming your Groupon, however, a valid credit card is required to schedule, but only to secure your first appointment. Your credit card will not be charged unless you fail to keep your appointment according to our flexible Terms & Conditions.
When you complete the process, and your service is scheduled and confirmed, you will receive a personal phone call during normal business hours from our office to confirm your appointment and to clarify any details you may have provided.
Welcome to the Excelencia Cleaning CLUB! We look forward to working with you!
FINE PRINT:
- The Groupon deal you paid for is the first of six cleaning appointments as part of your new membership in the Excelencia Cleaning CLUB.
- Your Groupon purchase qualifies you for the same recurring rate for 6 appointments total, at least once per month (every 4 weeks) or more frequent if you prefer.
- If you are unhappy with the first cleaning and we are unable to remedy any issues, there is no obligation to continue in the Excelencia Cleaning CLUB.
- Valid in the City of Las Vegas and the City of Henderson, and many surrounding or inclusive areas.
- We are licensed and insured, and hire people legally allowed to work in the USA.
- Cleaning crew generally consists of 1 manager, and one or more additional crew members for the size and type of job required.
- Staff speaks English.
- The price you paid for your Groupon includes the first month’s appointment only, subsequent months cleaning will be at the same discounted rate you paid for your Groupon.
- This is a fixed-rate quote, not an hourly rate, or hourly guarantee.
- Extra charges not included in Groupon rate include nominal surcharges per cleaning appointment if you have:
- Pets, loft (or extra square footage), oven or fridge interior, laundry, or significantly excessive cleaning needs.
- Services scheduled in NLV or LLV, which may incur a +$25 travel surcharge.
- Valid for new customers only, or past clients who have not had an appointment with us for 6 months or more.
Redeeming your Groupon means you have read, understood, and agree to all of the terms on this page, as well as these Terms & Conditions.
Welcome to the Excelencia Cleaning CLUB! We look forward to working with you!
Gratuities are always optional and greatly appreciated, and can be provided directly to the cleaning crew manager.